​Last revised: January 2025 (posted April 2025)

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These Terms and Conditions ("Agreement") govern your use of the website www.ormity.com ("the Site") and the purchase and use of any products or services offered on the Site. By accessing or using the Site, you agree to be bound by this Agreement. If you do not agree to these terms, please do not use the Site.

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PRODUCT DESCRIPTIONS We strive to provide accurate and up-to-date information about our products and services on the Site. However, we do not warrant that the descriptions, specifications, or other content are error-free, complete, or current. We reserve the right to modify or update the content at any time without prior notice.

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PRODUCT CUSTOMIZATION We offer customization services for some products. Details of customization options and processes are provided during the purchase process. Customized products are not eligible for returns unless due to manufacturing defects.

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PAYMENTS Payment for products or services must be made in accordance with the terms specified during checkout. Accepted forms of payment include credit cards via SQUARE Inc., PayPal, and bank transfers. All payments must be in the currency specified on the Site.

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ORDER ACCEPTANCE Your order placement does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including product unavailability, pricing errors, or suspected fraud.

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CONTRACTUAL NATURE These Terms and Conditions are applicable to all purchases made through the Site or related communication channels. No purchase order or individual document shall override or invalidate these terms unless expressly agreed in a signed and separate contractual agreement. In certain cases, Ormity Inc. reserves the right to request a supplementary contract to clarify specific responsibilities or obligations.

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DELIVERY & INSTALLATION Delivery and installation refer to the transit of goods post-customs clearance from the destination port or airport to the customer site. If offered, this includes on-site setup and maintenance training.

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INCOTERMS AND IMPORT DUTIES All transactions shall comply with the mutually agreed Incoterms. Unless explicitly agreed otherwise in writing, Ormity Inc. shall not be liable for any foreign import duties, taxes, or customs fees incurred at or beyond the destination country’s entry point. These responsibilities remain solely with the customer.

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RETURNS AND RESTOCK FEES Returns are accepted only for defective products. A 25% restocking fee applies to all other returns. Returns must occur within 30 days and in original condition. Return shipping costs are the customer's responsibility.

​Special orders with custom specifications incur a 20% restocking fee if disagreements arise. Products will be resold, and reimbursement occurs post-sale. Down payments are deducted from the fee, and remaining balances are reimbursed.

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DELAY CLAUSE AND CUSTOMER ACCEPTANCE For deliveries delayed over 60 days, if no written objection or cancellation is received from the customer, such delay shall be deemed accepted. Any refund requests post-cancellation will only be processed after the product is resold. Reimbursement is subject to restocking and administrative fees.

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LITIGATION AND HOLDS Ormity Inc. reserves the right to place any order on hold upon initiation of any litigation, complaint, or formal notification from the customer. Production and delivery will resume only after resolution or mutual agreement.

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CONFLICT ZONES AND FORCE MAJEURE. For deliveries involving countries affected by conflict zones or geopolitical restrictions, final pricing and timelines must be renegotiated. Ormity Inc. shall not be liable for any delay or failure to perform due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of war, embargoes, pandemics, government restrictions, labor disputes, and supply chain disruptions.

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INTELLECTUAL PROPERTY All intellectual property on the Site is owned by Ormity Inc. or its licensors. Unauthorized use may violate applicable laws.

USE OF THE SITE Users agree to use the Site lawfully and not to: a) Harass or abuse others; b) Infringe intellectual property; c) Distribute malware; d) Commit fraud; e) Participate in illegal gambling or schemes; f) Publish defamatory or obscene content; g) Promote hate or discrimination; h) Collect data unlawfully.

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THIRD-PARTY LINKS Links to external sites are for convenience only. Ormity Inc. assumes no responsibility for third-party content or practices.

DISCLAIMER OF WARRANTIES The Site and its content are provided "AS IS." Ormity Inc. disclaims all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

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LIMITATION OF LIABILITY Ormity Inc. shall not be liable for indirect, incidental, or consequential damages. Direct damages are limited to the purchase price of the product or service.

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INDEMNIFICATION You agree to indemnify, defend, and hold harmless Ormity Inc., its officers, directors, employees, and affiliates from any claims, liabilities, damages, costs, and expenses (including legal fees) arising out of your use of the Site or violation of these Terms and Conditions.

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WEBSITE GOVERNANCE DISCLAIMER Ormity Inc. assumes governance of the Site from January 1, 2023. It is not liable for actions or liabilities from previous ownership. All past orders are redirected to prior owners. Ormity Inc. is not the successor of any other company.

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GOVERNING LAW AND JURISDICTION This Agreement shall be governed by and construed in accordance with the laws of the province of Quebec, Canada. Any disputes shall be resolved exclusively in the competent courts of the District of Montreal, with waiver of any objection based on inconvenient forum or lack of jurisdiction.

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SEVERABILITY If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of the Agreement shall remain in full force and effect.

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ENTIRE AGREEMENT This Agreement constitutes the entire agreement between you and Ormity Inc. regarding the subject matter hereof and supersedes all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral.

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MODIFICATIONS Ormity Inc. reserves the right to amend these Terms and Conditions at any time. Continued use of the Site after such changes constitutes your acceptance of the revised terms.

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WARRANTY LIMITATIONS All products are covered by a limited warranty of 12 months against manufacturing defects. This warranty excludes damages caused by misuse, improper installation, or unauthorized modifications.

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CONTACT Ormity Inc. 4388 Rue Saint-Denis, Suite 200 #654 Montreal, QC H2J 2L1, Canada info@ormity.com +1 (514) 900-5699 / +1 (438) 771-4355

 

GENERAL DISCLAIMER Ormity Inc. maintains neutrality in ethnic conflicts and complies with international laws, including NATO embargoes. We support gender equality and fair treatment for all. We do not promote any specific ideological or social agendas.

Changes may occur without notice. Users should review periodically.